Kingsley Associates has just released our stats on apartment resident perceptions for Q2 2011. Among the interesting items in the slides linked below:
- Overall resident satisfaction appears to have peaked in Q3 2010; about 1.5% fewer residents report their satisfaction as “good” or “excellent” for the four quarters ending in Q1 2011
- Similarly, likelihood of renewal is down 2.8% from its recent high in Q2 of 2010
- In Q3 2009, 51.0% of residents had lived in their apartment for a year or more; that number climbed as high as 54.5% in Q3 of 2010, but has now declined to 52.7%
For more detail and additional insights, click the image below to download our Q1 2011 Multifamily Trends.